The Content Room by LD ("we," "our," "us") respects your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our services.

1. Information We Collect

We collect the following information:

• Personal Information: Name, email address, and phone number, provided during bookings or inquiries
• Financial Information: Only the transaction amount and transaction ID related to payments
• We do not collect or store sensitive payment details (eg, card numbers)
• Usage Data: Information such as IP addresses, browser type, and interactions with our website, for analytics purposes
• We do not store or retain any media files, including videos or images uploaded by you, unless required temporarily during a specific service request

2. How We Use Your Information

Your information is used to:

• Manage and confirm bookings
• Process payments and maintain transaction records
• Communicate with you about your bookings or related inquiries
• Improve our services and enhance customer experience

3. Sharing Your Information

We do not sell, rent, or share your information with third parties, except in the following cases:

• Service Providers: To trusted partners who assist in payment processing or service delivery
• Legal Obligations: To comply with legal or regulatory requirements

4. Data Security

• We take appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction
• However, no system is entirely secure, and we cannot guarantee absolute data security

5. Your Rights

You may have the right to:

• Request access to or deletion of your personal data
• Opt out of receiving promotional communications
• For any such requests, please contact us at the details provided below

6. Cookies and Tracking

• Our website may use cookies to enhance your browsing experience
• You can modify your browser settings to disable cookies, although some features may not function properly

7. Data Retention

We retain:

• Transaction data (amount and transaction ID) only for as long as required for accounting or legal purposes
• Other personal information only as necessary to fulfill the purposes outlined above or as required by law
• We do not retain or store any media files (videos or images) uploaded or created during your interaction with our services

8. Data Security

• We take appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction
• However, no system is entirely secure, and we cannot guarantee absolute data security

9. Updates to This Policy

• We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws
• Any updates will be communicated through our website or other appropriate channels